Refund Policy
At +1Cent, we want to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your order, we’re here to help. Our refund policy outlines the details of our return and refund process.
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
Product Defects: If the product you received is damaged, defective, or not as described, please contact us within 30 days from the date of delivery.
Order Cancellation: If you change your mind and wish to cancel your order, you must do so within 24 hours of placing your order.
Unauthorized Charges: If you notice any unauthorized charges on your payment method, please report it to us immediately.
Refund Process
To request a refund, please follow these steps:
Contact Us: Send an email to contact@plusonecent.com with the subject “Refund Request.” In the email, provide the order number, a detailed description of the issue, and any relevant images.
Evaluation: Our team will review your request and investigate the issue. We may request additional information or documentation if necessary.
Approval: If your request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
Refund Timing
The timing of your refund may vary depending on several factors, including your payment method and the issuing bank. Please allow 15 business days for the refund to appear on your account.
Non-Refundable Items
Some items are non-refundable, such as digital downloads or gift cards.
Contact Us
If you have any questions or need further assistance, please don’t hesitate to contact us at contact@plusonecent.com. We’re here to help and ensure that you have a positive experience with +1Cent.
Policy Changes
+1Cent reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for shopping at +1Cent. Your satisfaction is important to us, and we’re committed to providing excellent service and support.
